Support Center

Support Center

Don’t worry if you don’t speak Japanese, please feel free to reach out!

Our customer support is available in 13 languages, including Japanese, English, Chinese, Korean, Indonesian, Vietnamese, Nepali,
Mongolian, Tagalog, Burmese, Cantonese, Hindi, and Portuguese.
Please rest assured that you can comfortably consult with us even if you do not speak Japanese.

How to Contact Us

  • Inquiry via Chat

    You can use the button
    at the bottom right of the screen
    to send your inquiry

  • SNS

    Available SNS Platforms:
    Facebook,WeChat,KakaoTalk
    Business hours: 10:00–18:30 (Japan time)
    *except New Year Holidays


  • Inquiry via phone

    03-5155-4673Business hours: 10:00〜18:30 (Japan time)
    *except New Year Holidays

  • Inquiry via mail

    info@gtn-mobile.comBusiness hours: 10:00〜18:30 (Japan time)
    *except New Year Holidays

Available SNS Platforms